1. Introduction

Neyio, a brand under Norrhavet Lab AB, takes your privacy seriously. This Privacy Policy explains how we collect, use, share, and protect your personal data when you interact with our website.

2. Information We Collect

Neyio collects the following information:

• Contact Information: We collect your contact information through our website’s contact forms, which may include your name, email address, phone number, and company name.

• Website Usage Information: We collect information about your browsing patterns on our website, IP addresses, and geographic data regarding website visitors. This information is collected automatically through cookies and other standard web technology.

• Communication History: We maintain records of our communications with you, including any correspondence sent through our contact forms.

3. Legal Basis for Processing

We process your information based on the following legal grounds:

• Consent: We may process your data if you have given us explicit consent.

• Contractual Obligations: We process personal data to fulfill our contractual obligations.

• Legitimate Interests: We may process personal data for our legitimate interests, including for marketing, analysis, improvement of our services, and for legal compliance purposes.

4. How We Use Your Information

We use the information we collect for several purposes, including:

• Service Provision: To provide our services to you and respond to your inquiries.

• Marketing Communications: To send you marketing materials, provided you have given us the necessary consent.

• Analytics and Improvement: To analyze usage of our website and services, and to improve our offerings.

• Compliance: To comply with applicable laws and regulations.

5. Sharing of Your Information

Neyio shares your data with its parent company, Norrhavet Lab AB, which provides the Neyio brand. We do not sell or share your information with third parties for their marketing purposes.

6. Data Protection and Security

We have implemented security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include firewalls, protection against attacks, and two-step verification.

7. Retention of Your Information

Customer inquiries are stored for 12 months if the assignment does not start, and no longer than 36 months. If the assignment starts, storage is extended until 12 months after our assignment has been completed. Every time a task changes and our assignment is adjusted, the storage time is also adjusted with a new start period.

8. Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Access: You have the right to request access to the personal data we hold about you.

• Correction: You have the right to request the correction of any inaccurate or incomplete personal data.

• Deletion: You have the right to request the deletion of your personal data, subject to certain exceptions.

• Objection: You have the right to object to the processing of your personal data for certain purposes.

• Restriction: You have the right to request a restriction on the processing of your personal data in certain circumstances.

• Data Portability: You have the right to receive the personal data we hold about you in a structured, commonly used, and machine-readable format, and to transmit it to another controller.

To exercise these rights, please contact us at [email protected].

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify customers of significant changes via email, and the updated policy will be published on our website.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].